Last Updated: [05/03/2025]
Welcome to Fidesco Enterprises! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal and business information when you use our services. By accessing or using our platform, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of information necessary to provide and improve our services:
1.1 Personal Information
- Full name
- Contact details (phone number, email, address)
- Government-issued identification (PAN, Aadhaar, etc.)
1.2 Business Information
- Business name and registration details
- GST number (if applicable)
- Bank account details
- Financial documents such as balance sheets, tax returns, and income statements
1.3 Usage Information
- Log files, IP addresses, browser type, and interactions with our website
- Cookies and tracking technologies (if applicable)
1.4 Third-Party Data
- Data shared with us by lenders and financial institutions for verification purposes
2. How We Use Your Information
We use your data to:
- Facilitate loan applications and financial services
- Verify your identity and assess eligibility for financial assistance
- Comply with legal and regulatory requirements
- Improve and personalize our services
- Communicate important updates and offers related to our services
3. Data Sharing & Disclosure
3.1 With Lenders and Financial Institutions: We share your data with partner lenders for loan processing, approval, and credit evaluation. Your explicit consent is obtained before sharing any information.
3.2 With Legal Authorities: We may disclose your information if required by law, court order, or government regulation.
3.3 Third-Party Service Providers: We may share data with service providers assisting in operations such as customer support, analytics, and marketing, who are bound by confidentiality agreements.
3.4 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Protection & Security
We implement industry-standard security measures to safeguard your data from unauthorized access, misuse, or disclosure, including:
- Secure encryption for data storage and transmission
- Strict access control to prevent unauthorized handling
- Compliance with data protection laws applicable in India
Despite these measures, no system is entirely foolproof. Users are encouraged to take necessary precautions, such as using strong passwords and safeguarding their personal devices.
5. Data Retention Policy
We retain your personal and business data for as long as necessary to fulfill our obligations, including:
- Legal and regulatory compliance
- Resolving disputes
- Providing seamless services to returning customers
Upon request, users can ask for data deletion, subject to compliance with financial and legal requirements.
6. Cookies & Tracking Technologies
We may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie settings in your browser preferences.
7. Your Rights & Choices
As a user, you have the right to:
- Access and review the personal data we hold about you
- Request corrections to inaccurate or incomplete information
- Withdraw consent for data processing, subject to legal and contractual obligations
- Request deletion of your data (where legally permissible)
To exercise these rights, contact us at privacy@fidesco.in.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and users should review their privacy policies before providing any information.
9. Updates to Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be communicated through our website or via email notifications. Users are encouraged to review this policy periodically.
10. Contact Information
For any privacy-related inquiries, please reach out to us at:
- Email: contact@fidesco.in
- Phone: 9653227972
- Website: fidesco.in
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Fidesco Enterprises reserves the right to update this policy as required by law and business operations.